Easy to use · Forms
A puzzle on your form puts people off
Picture puzzles and wobbly text annoy real customers, and some people with poor eyesight can't do them at all.
- Applies to
- every page
- Typical severity
- medium
- Effect on conversions
- medium
- Effort to fix
- Quick to fix
What to look for
A visible captcha challenge (image grid, distorted text, "I'm not a robot" puzzle) on a form.
What good looks like
No visible captcha, or an invisible one.
How to fix it
Switch to an invisible spam check, such as a hidden honeypot field, Cloudflare Turnstile or reCAPTCHA v3.
Based on
- WCAG 2.2 success criterion 1.1.1 Non-text Content
- Form design research
Related checks
Your wordsYour forms don't explain what they need or whyA short hint stops people getting stuck, and saying why you need their details helps them trust you.Easy to useYour form asks for more than it needsEvery extra question puts some people off finishing. Fewer finished forms means fewer enquiries.Easy to usePeople forget what each form box is forThe grey hint text vanishes as people type, so they lose track and can't check their answers. Some give up.
Does your site pass this check?
AgoraScan checks this and the rest of the checklist on your pages, with screenshots of anything it finds. The first scan is free.