Easy to use · Mobile
People on phones can't call you with one tap
Local customers on phones often want to ring straight away. If they can't, some will call someone else.
- Applies to
- every page
- Typical severity
- high
- Effect on conversions
- high
- Effort to fix
- Quick to fix
What to look for
A local or trade business whose mobile first screen has no visible phone number or call button.
What good looks like
A tap-to-call number or button is visible on the mobile first screen.
How to fix it
Add a 'Call us' button to the top of your page on phones, linked to your number so one tap rings you.
Based on
- Mobile usability research
- Grid Design audit practice
Related checks
Easy to useOn phones, everything useful is hidden behind the menuFewer people open a hidden menu. If your main button is in there, you're likely losing enquiries.Easy to useOn phones, your headline is pushed out of sightA phone screen is small. If a big image or awkward layout fills it, people don't see what you do.Easy to useParts of your page look broken on phonesOverlapping or cut-off content makes your business look careless, and people may struggle to use the page.
Does your site pass this check?
AgoraScan checks this and the rest of the checklist on your pages, with screenshots of anything it finds. The first scan is free.