Trust · Contact
Your address and opening hours are missing
Local customers check where you are and when you're open before calling or visiting. Missing details can also hurt how you show up on Google.
- Applies to
- homepages, contact pages
- Typical severity
- medium
- Effect on conversions
- high
- Effort to fix
- Quick to fix
What to look for
A local business site (shop, salon, café, clinic, office customers visit) with no street address or no opening hours on the page or in the footer.
What good looks like
Address and opening hours are visible (footer or contact area), or the business genuinely has no premises customers visit and says so.
How to fix it
Put your address, opening hours and a map link in the footer, matching your Google Business Profile.
Based on
- Google Search Central
- Website credibility research
Related checks
TrustIt's hard to find how to contact youIf people can't quickly see how to reach you, they may contact someone else. Visible details also reassure people who never use them.TrustPeople can only reach you through a formMany people would rather call or email. A form on its own can feel like messages go nowhere, so some won't bother.TrustYour contact email is a Gmail or Hotmail addressA free email address makes a business look less established, and it's easier for scammers to copy.
Does your site pass this check?
AgoraScan checks this and the rest of the checklist on your pages, with screenshots of anything it finds. The first scan is free.