Trust · Contact
Your contact email is a Gmail or Hotmail address
A free email address makes a business look less established, and it's easier for scammers to copy.
- Applies to
- every page
- Typical severity
- low
- Effect on conversions
- medium
- Effort to fix
- Quick to fix
What to look for
Contact email on gmail, hotmail, outlook, yahoo or similar, on a site with its own domain.
AgoraScan measures this automatically on every page it audits, on desktop and mobile.
Based on
- Web credibility research
Related checks
TrustIt's hard to find how to contact youIf people can't quickly see how to reach you, they may contact someone else. Visible details also reassure people who never use them.TrustPeople can only reach you through a formMany people would rather call or email. A form on its own can feel like messages go nowhere, so some won't bother.TrustYour address and opening hours are missingLocal customers check where you are and when you're open before calling or visiting. Missing details can also hurt how you show up on Google.
Does your site pass this check?
AgoraScan checks this and the rest of the checklist on your pages, with screenshots of anything it finds. The first scan is free.