Easy to use · Contact
People on phones can't call you with one tap
For many service businesses a call is the best enquiry. If people have to copy your number, some won't bother.
- Applies to
- every page
- Typical severity
- medium
- Effect on conversions
- medium
- Effort to fix
- Quick to fix
What to look for
A UK phone number on the page with no tel: link.
AgoraScan measures this automatically on every page it audits, on desktop and mobile.
Based on
- Mobile usability research
- Mobile e-commerce research
Related checks
TrustIt's hard to find how to contact youIf people can't quickly see how to reach you, they may contact someone else. Visible details also reassure people who never use them.TrustPeople can only reach you through a formMany people would rather call or email. A form on its own can feel like messages go nowhere, so some won't bother.TrustYour contact email is a Gmail or Hotmail addressA free email address makes a business look less established, and it's easier for scammers to copy.
Does your site pass this check?
AgoraScan checks this and the rest of the checklist on your pages, with screenshots of anything it finds. The first scan is free.